One of the key advantages of NeoSpectra analysis lies in its ability to conduct analyses with minimal to no sample preparation, leveraging the inherent benefits of NIR technology. This feature streamlines the analytical process, saving time and resources. In instances where sample preparation is necessary (e.g. grinding or heating), our user-friendly app provides clear and straightforward instructions. This ensures that users are guided through the preparation steps, promoting accuracy and consistency in results. To further enhance versatility, the NeoSpectra Scanner can be complemented with a range of sampling accessories. These accessories cater to various sample types, accommodating diverse analytical needs and expanding the scanner's applicability across different industries and scenarios.

Each NeoSpectra device comes with a standard two-year warranty, providing assurance of product quality and performance. Beyond this initial period, customers have the option to extend their warranty through a convenient subscription service. Throughout both the warranty and extended subscription periods, our commitment to customer satisfaction remains unwavering. Our support services are comprehensive, offering full-time assistance to address any queries or concerns. In the event of maintenance or replacement requirements, we ensure quick turnaround times to minimize downtime.

The installation process for the NeoSpectra Scanner is designed to be incredibly user-friendly, minimizing disruption to ongoing operations. If there's a need for calibration model development or transfer, our dedicated team will provide step-by-step guidance throughout the entire process. Calibration model deployment is seamlessly managed through our Cloud Portal, ensuring consistency across a fleet of devices. This centralized platform simplifies the deployment process, making it efficient and hassle-free. In addition, field users can get started with the NeoSpectra Scanner with minimal training. Its intuitive design and straightforward interface allow for easy adoption, empowering users to integrate the technology into their operations seamlessly. In essence, the installation process is crafted for simplicity and efficiency, ensuring a smooth transition and rapid deployment for users across various operational settings.

Beyond its commendable usability and mobility features, NeoSpectra stands out in terms of performance. Despite potential differences in technical specifications when compared to benchtop instruments, NeoSpectra has consistently proven its ability to accurately analyze materials and parameters. This validation is echoed by satisfied customers, collaborative partners, and independent consultants. Researchers have further solidified NeoSpectra's performance through publications in various peer-reviewed journals. The combination of usability, mobility, and top-notch performance positions NeoSpectra as a reliable and effective solution for diverse analytical needs. If you need more information about NeoSpectra's performance in specific applications, feel free to contact us and our team will be happy to provide more information.

Yes, the NeoSpectra Scanner is designed to endure unconventional environments. It boasts an IP65 rating, offering robust defense against water jets and dust infiltration. It is also compliant with the MIL-PRF-2800 reliability standard for class 2 devices, ensuring resilience in storage and transportation, even in vibration and shock-prone settings.

Certainly! To ensure seamless integration, it's important that the spectral range of your current NIR benchtops overlaps with NeoSpectra's [1,350 - 2,500 nm]. Our experienced team has a proven track record in establishing a validated process for transferring models, ensuring optimal performance without compromise. We are committed to assisting you in this process to make the transition as smooth and efficient as possible.